Web security and privacy policy.

1. Owner and responsible for the website.

2. Protection of personal data.

3. Terms and conditions of the website.

4. Security of the information collected.

5. Limitation of liability.

6. Use of Cookies.

7. Changes in the privacy policy

For the purposes of the provisions of Organic Law 15/1999 of December 13, Protection of personal data, and Law 34/2002 of July 11, Services of the Society of the Information and Electronic Commerce (LSSI) and other applicable regulations, through this Privacy Policy, Losteflor informs the Users of this Website (hereinafter, Website), about its Privacy Policy and security in the collection and subsequent Treatment of personal data, collected from the Users of this Website, who are Losteflor dos in formalizing an accommodation reservation. The terms of Users and Clients are used here to refer to all The individuals who for any reason access the Web page, and so that they, freely and voluntarily decide if they want to provide Losteflor with the personal data that may be requested for the use of the repeated Web Site, for the formalization of the reservation of accommodation through a form and for the hiring of it. one .

OWNER AND RESPONSIBLE FOR THE WEB PAGE. Losteflor Calle de la Salvia, s / n, Chiclana de la Frontera, Cádiz t.956 49 60 93 | info@losteflor.com


Any personal data provided by the User as a result of accessing certain services on this Website will be automatically incorporated into an automated personal data file owned by each of the companies called Losteflor and whose data controller es Losteflor, and will be treated in accordance with our Privacy Policy that is detailed on this website. Losteflor recommends The User who carefully reads this Policy before providing their personal data to Losteflor. Each file is registered and / or discharged before the competent authority, specifically they are registered in the General Registry of the Spanish Agency for Data Protection. These entities will treat the data confidentially and exclusively for the purpose of managing the relationship with clients and promoting the activities carried out by each entity and informing and providing the services requested by the Client in the place reservation form, with prior consent expressed through the acceptance of the conditions of these forms. In compliance with current legislation, these files are registered in the General Data Protection Registry. Losteflor informs you that it has adopted the security levels required by the Security Measures Regulation approved by Royal Decree 1720/2007, of December 21. Notwithstanding the foregoing, technical security In a medium such as the Internet, it is not impregnable and there may be leaks due to malicious acts of third parties. When the User wants to book accommodation in any of the student residences or other types of accommodation managed by Losteflor by order of a company, they must complete the reservation form corresponding to the residence where they want to stay; Indicating, among others, your name and surname, address, telephone, email and other information considered necessary. This information regarding the reservation will be used by Losteflor to process the reservation and contact the User to verify their data via email and send electronic confirmation of the reservation request, as well as to manage the commercial and contractual relationship with the User. In this sense, the User must guarantee that the Personal Data provided is true and assumes the obligation to communicate any modification thereof. In the event that the data is inaccurate, incomplete or no longer necessary for its purpose, Losteflor undertakes to cancel, erase and / or block them, in accordance with the provisions of the legislation on data protection. We remind you that the User may at any time revoke the consent given and exercise their rights of access, rectification, cancellation and opposition, at the following Losteflor address: Paseo de Reding 51, local 2. 29016 – Málaga, or if you prefer by Email at the following address: info@Losteflor.com, following the necessary legal conditions for this purpose, that is, with proven proof that the right is exercised by the owner of the data. In the same way, the consent of the User for the treatment and transfer of their personal data will be revocable at any time without any retroactive effect, in accordance with the provisions of Law Organiza 15/1999, of December 13, on the protection of personal data.


The function of this website is to provide users who access the website, the different services displayed on this page through the information indicated therein. The purpose of this document is to establish by Losteflor the conditions that regulate the access and general use of this Website for all users, so that its access and use necessarily implies the submission and acceptance of these General Conditions of use , as well as, in case of formalizing the contracting of an accommodation reservation service, the General Conditions that characterize said contracting (hereinafter called General Clauses).

3.1. Access to the Web. The User must be of legal age, in accordance with Spanish legislation, and have the necessary legal capacity to contract the services offered on this Website by himself. In case of hiring by minors, the authorization of the parents or guardians will be required to be able to contract the service. Access to this Website is free and free. It will be understood that by accessing and / or the mere use of the Website, the Client / Resident is attributed the condition of User (hereinafter, the User), which implies adherence to this Policy and the Legal Notice. Consequently, Losteflor recommends the User to carefully read the terms and conditions of use collected by the owner of this page each time they access the Website. Likewise, the reservation service for accommodation in university residences and other services managed by Losteflor through this website are regulated by these Conditions of Use, which make up and complete the Privacy Policy.

3.2. The use of the Website. Each of the sections of this Website is governed by criteria expressly established on the page, and failing that, in these conditions of use of this Website. Without prejudice to the provisions of the Legal Notice and Policies of accessible privacy that may be applicable at any time, the use of certain services or requests addressed to Losteflor are conditioned to the prior completion of the corresponding User registration (Place reservation form). Losteflor informs that in order to access certain content offered by this website, such as the formalization of an accommodation reservation, the User will have to provide certain personal data when completing any reservation form, as well as for the contracting of any of the services offered on this website. These data must be true, exact, authentic and current. Losteflor will give said data the corresponding automated treatment according to its nature or purpose, and under the conditions and terms indicated in this section of Privacy and Security Policy. The User undertakes to use the Website in a diligent, correct and lawful manner and, in particular, undertakes to: refrain from using the content and information of Losteflor obtained through our website for purposes or effects contrary to the law, morality and generally accepted good customs or public order, to reproduce or copy, distribute or allow public access through any form of public communication, transform or modify the contents unless you have the authorization of the owner of the corresponding rights or it is legally permitted.

3.3. Data Collect. Users of the Losteflor page www.Losteflor.com are informed that it obtains the data of its clients and users through the reservation form that must be completed to contract the services that Losteflor provides through this page. Thus, the data available to Losteflor are those data provided at the time of formalizing the reservation and contracting by customers / Users. Losteflor informs that for access to certain content offered by this website, such as the formalization of an accommodation reservation, the User will have to provide certain personal data when completing any reservation form, as well as for the contracting of any of the services offered on this website. These data must be true, exact, authentic and current. Losteflor will give said data the corresponding automated treatment according to its nature or purpose, and under the conditions and terms indicated in this section of Privacy and Security Policy. Losteflor may store and save the data provided for the sole purpose of maintaining the contractual relationship with the client / User. The purposes of collecting personal data are those that are particularly indicated on each of the pages where the reservation form (data registration) appears. In relation to the personal data that is collected of registered users, will be used in order to adapt the products and services requested by the User to the preferences indicated in the form. In general, the personal data you provide will be used to meet your request for information and place reservation, as well as later to contract with the Client / User. The consent for the communication of personal data by the Client / User is revocable at any time, although it will not be retroactive.


Losteflor undertakes to treat the data confidentially and for the sole purpose of managing and formalizing the accommodation reservation requested by the User and processing the corresponding reservation hiring; including the commercial promotion of the services it provides. Understanding that the formalization and acceptance of the reservation form, as well as the Conditions General contracting (See Legal Notice), imply consent to carry out said treatment. The contracting of the services offered by Losteflor on this page is carried out in a secure environment through the implementation of an SSL (Secure Sockets Layers) data encryption system that guarantees the protection of communications via the Internet with it. The Client / User can verify that they are within a secure environment by observing the closed padlock that is located at the bottom of their screen. The User agrees to make lawful and appropriate use of this Website as well as the services provided by Losteflor, in accordance with this Legal Notice and not to carry out activities contrary to the laws, morals, public order and in general, to make good use of these conditions. Losteflor reserves, in the event that it carries out any activity contrary to the laws, the right to cancel the reservations of any User or to deny access to the Website, without prior notice, and to exercise the legal actions it deems appropriate. In the same way, Losteflor guarantees that the server where personal data is stored and processed has the necessary technical and organizational security measures to avoid, as far as possible, the alteration, loss and / or unauthorized access to the aforementioned personal data.


This Website has been prepared in good faith by Losteflor with information from external and internal sources, however Losteflor does not guarantee the completeness and veracity of all the information it contains or, in particular, the continued access, availability and continuity of the operation of this Website. Neither is it responsible for or guaranteeing access to the Website, if the client or user does not observe the recommendations given for each particular case in order to carry out any particular activity. Losteflor is not responsible for any damage caused, in the event of service interruptions, delays, errors, malfunctions and, in general, other inconveniences that have their origin in causes beyond the control of Losteflor and / or due to a fraudulent or negligent act of the User and / or that is caused by force majeure, without prejudice to the provisions of article 1105 of the Civil Code, the failure of third parties, operators, or service companies, government acts, lack of access to third-party networks, acts or omissions of Public Authorities, those others produced as consequence of natural phenomena, blackouts, … etc. and the attack of hackers or third parties specialized in the security or integrity of the computer system. In any case, whatever its cause and to the extent that this is permitted by applicable legislation, Losteflor will not assume any responsibility for direct or indirect damage, technical problems or computer equipment failures that occur during the connection. to the Internet Network, as well as damages that may be caused by third parties, consequential damages and / or lost profits. The Internet user who wants to introduce links from their own web pages to the Website must comply with the conditions detailed below Without ignorance of them avoiding the responsibilities derived from the Law. The link will only link with the home page or main page of the Website but will not be able to reproduce it in any way (inline links, copy of the texts, graphics, logos, brand registered, etc.). In any case, it will be prohibited, in accordance with the applicable and current legislation at all times, to establish frames or frames of any type that surround the Website or allow the content to be viewed through Internet addresses other than those of the Website and, in any case, when they are viewed together with content outside the Website in such a way that:

(I) it produces, or may produce, error, confusion or deception in users about the true origin of the service or Contents;

(II) involves an act of unfair comparison or imitation; (III) serves to take advantage of the reputation of the national brand owned by Losteflor and the prestige of this company; or

(IV) of any other way that is prohibited by current legislation. No type of false, inaccurate or incorrect statement will be made from the page that introduces the link about Losteflor, its partners, employees, clients or the quality of the services it provides. In no case, will it be expressed on the page where the link is located that Losteflor has given its consent for the insertion of the link or that it otherwise sponsors, collaborates, verifies or supervises the services of the sender.

The use of any word, graphic or mixed brand or any other distinctive sign of Losteflor within the sender’s page is prohibited except in cases permitted by law or expressly authorized by Losteflor provided that a direct link is allowed in these cases. with the Website in the manner established in this section. The page that establishes the link must faithfully comply with the law and may not in any case provide or link to content own or third parties that: (I) are illegal, harmful or contrary to morality and good customs (pornographic, violent, racist, etc.); (II) induce or may induce in the User the false conception that Losteflor subscribes, endorses, adheres or in any way supports, the ideas, statements or expressions, legal or illegal, of the sender; (III) are inappropriate or not relevant to the activity of Losteflor in attention to the place, content and theme of the sender’s website. Likewise, Losteflor is not responsible for the quality of the users’ connection, the speed, or the operation of access to our page. On the other hand, Losteflor cannot guarantee the absence of viruses or other elements unrelated to this company that may cause alterations in the users’ equipment, in their files or computer systems.

Due to technical, safety, control, power failure or any other cause, Losteflor will have the right, without prior notice, to temporarily suspend this Website to carry out maintenance, improvement or repair operations, always acting for the benefit of the User, as well as to make changes to the information, services, products and other elements of this Website. All this, without the User being able to demand any responsibility from Losteflor. In the same way, and in order to improve the service and establish an optimal level of quality, the User / Client may suggest those modifications, suggestions, and / or make observations that they consider useful, by contacting Losteflor (responsible for the page) Through the email address: info@Losteflor.com


In order to anticipate your needs, Losteflor offers links to other websites for the benefit, need or interest of the Client / User. Losteflor is not responsible for the content provided or include on any independent website, including any advertising or business practice claims. Although Losteflor will protect the information found on its Website or on its microsites with which it operates, but it cannot control or assume any responsibility for the privacy policies of third-party websites, including Websites that are owned or are controlled by other collaborating companies and / or Universities. The third-party websites that the User can access through links on our websites, as well as their privacy practices and implemented security measures, are in no way the responsibility of Losteflor.


Losteflor may use cookies during the provision of the Website service. Cookies are automatic procedures for collecting information regarding the preferences determined by a user during their visit to a certain web page. This information is records in small files that are imperceptibly stored on the corresponding user’s computer equipment. Each time the user accesses the website in question again, these files are automatically activated so that the website is configured with the preferences indicated in previous visits. Ultimately, cookies are physical files of personal information hosted on the user’s own terminal and unequivocally associated with this terminal. It does not contain any personal data, financial or health information. Cookies cannot read cookie files created by other providers. The User has the possibility to configure his browser program in such a way as to prevent the creation of cookie files or to warn of the moment when this occurs. The Website is accessible without the need for the options referring to cookie files to be activated, although they may prevent the correct functioning of security mechanisms for services exclusive or certain services that require greater security. As a general rule, the purpose of the cookie files of the Website is to facilitate the User’s navigation.


In the event that Losteflor modifies this Privacy Policy, it must respect current legislation and data protection, publishing a notification on the Website so that Users can be aware of any change in the type of data they collect and / or the purposes treatment and / or transfers to third parties. In no case, any of the modifications of this Privacy Policy will affect, by themselves, the choice that users have made regarding the way in which Losteflor can use their Personal Data. If at any time Losteflor decides to use the Personal Data of the Users in a way other than that established at the time of its collection, it will notify the Users by email requesting your consent in this regard